Air Source Heat Pumps Frequently Asked Questions
Everything you need to know
Find answers to common questions about air source heat pump installation, costs, benefits, and efficiency. Get expert insights for your home heating solution.
An air source heat pump extracts heat from the outside air and delivers it into your house to supply heating and hot water. It employs a refrigerant cycle and can work well even in chilly weather.
An air source heat pump can be a good option for most homes in the UK. However, its effectiveness and the potential energy savings depend on factors like insulation quality, the size of your radiators, and the amount of outdoor space you have.
An air source heat pump can indeed replace your current boiler system. However, it’s essential to recognise that these pumps work best at lower water temperatures compared to traditional boilers. To ensure you get the best performance and comfort from an air source heat pump, you might need to make some enhancements to your heating system. This could involve improving your home’s insulation to minimize heat loss and possibly upgrading to larger radiators or installing underfloor heating, which are more compatible with the lower water temperatures that heat pumps provide.
Although these upgrades may require some upfront costs, they can result in significant energy savings over time and create a more comfortable living space.
Yes, air source heat pumps can work in older homes. However, these homes might require insulation improvements or larger radiators to ensure the heat pump operates efficiently. Nonetheless, they can be effectively used in such homes.
Yes, air source heat pumps can work effectively even in temperatures as low as -15°C, keeping your home warm during winter.
Cost & Financial Incentives
The cost to install an air source heat pump begins at £0, thanks to a qualifying Boiler Upgrade Scheme grant of £7,500. Since every home is unique, the final price will vary based on the required system size in kilowatts and any extra upgrades needed, such as insulation, radiators, and pipework. Feel free to reach out for a free quote of the system needed in kilowatts and any additional upgrades. These may include insulation, radiators, and pipework. Please contact us for a free quote.
Yes, they are very efficient and can help lower energy bills, particularly when replacing electric, oil, or LPG heating systems. The savings can vary, but you might save as much as 70% on your yearly energy costs.
The Boiler Upgrade Scheme (BUS) provides grants of up to £7,500 to assist with installation costs in the UK.
The amount you can save on energy bills varies based on your existing heating system. However, if you switch from electric, oil, or LPG heating, you could potentially reduce your annual costs by as much as 70%.
Homeowners usually incur monthly expenses ranging from £50 to £100, which can vary based on factors like insulation quality and the size of the home.
Installation & Requirements
Planning permission is typically not required for domestic installations as they fall under permitted development rights. However, the heat pump unit must be positioned at least 1 meter away from your property boundary.
It should be placed on an exterior wall with good airflow, away from windows and at least 1m from neighbouring properties.
The size of the air source heat pump you need depends on factors like your home’s insulation, its size, and your heating requirements. To find the best unit for your situation, it’s best to have a professional assessment. A member of our expert team can help you understand your needs – contact us today.
Installation usually takes between 2 to 5 days, depending on the complexity of the system and any necessary upgrades.
Yes, an air source heat pump can work with existing radiators, but you might need to replace older ones with larger, low-temperature models to improve efficiency.
Performance & Efficiency
Planning permission is typically not required for domestic installations as they fall under permitted development rights. However, the heat pump unit must be positioned at least 1 meter away from your property boundary.
It should be placed on an exterior wall with good airflow, away from windows and at least 1m from neighbouring properties.
The size of the air source heat pump you need depends on factors like your home’s insulation, its size, and your heating requirements. To find the best unit for your situation, it’s best to have a professional assessment. A member of our expert team can help you understand your needs – contact us today.
Installation usually takes between 2 to 5 days, depending on the complexity of the system and any necessary upgrades.
Yes, an air source heat pump can work with existing radiators, but you might need to replace older ones with larger, low-temperature models to improve efficiency.
Performance & Efficiency
Modern units can operate efficiently even at temperatures as low as -15°C, making them well-suited for UK winters.
Yes, it can, but typically, it needs a hot water cylinder to store the heated water.
Most models run at a noise level of 40–50 dB, which is comparable to a quiet fridge.
With regular maintenance, they can last anywhere from 15 to 20 years – that’s twice the expected lifespan of a gas boiler.
Maintenance & Reliability
Air source heat pumps should ideally be serviced once a year to ensure they operate efficiently and to keep the warranty valid. You can schedule an annual service or a one-time maintenance check today.
Common issues with air source heat pumps may involve low refrigerant levels, frozen coils, or incorrect settings. However, regular maintenance can help avoid significant problems.
The cost for maintenance typically starts at around £160 per year. Consider booking an annual service or a one-off maintenance appointment with a professional.
Most problems are minor and can be fixed quickly. Emergency repair services are available – contact the team to get the help you need.
If my air source heat pump breaks down, what should I expect? Most issues tend to be minor and can be resolved quickly.
There are emergency repair services available, so reach out to the team for assistance when you need it.
Get expert advice, today
Are you considering installing an air source heat pump in your home? Our skilled team is here to assist you with installations, servicing, and repairs.